foodpanda expands 'panda hearts' programme, reports 30% drop in rider accidents across Asia - Thailand PR News - [Banking](https://thailandbusinessnews.net/category/banking/) - [Companies](https://thailandbusinessnews.net/category/companies/) - [Economy](https://thailandbusinessnews.net/category/economy/) - [Press Releases](https://thailandbusinessnews.net/category/press-release/) - [PR Newswire](https://thailandbusinessnews.net/pr-newswire-updates/) - [Tech](https://thailandbusinessnews.net/category/tech/) - [Tourism](https://thailandbusinessnews.net/category/tourism/) - [Press Release](https://thailandbusinessnews.net/category/press-release/) # foodpanda expands 'panda hearts' programme, reports 30% drop in rider accidents across Asia ##### Up next ###### [Simplifying cross-border business: Statrys expands in Singapore with a unified CAB platform for SMEs](https://thailandbusinessnews.net/press-release/simplifying-cross-border-business-statrys-expands-in-singapore-with-a-unified-cab-platform-for-smes/) Published on 03 December 2025 ##### Author ##### [ CISION PRNewswire ](https://thailandbusinessnews.net/author/cision/) ##### Tags - [PRNewswire](https://thailandbusinessnews.net/tag/prnewswire/) SINGAPORE, Dec. 3, 2025 /PRNewswire/ — foodpanda has achieved a 30% reduction in delivery partner accidents across its Asia-Pacific fleet since 2023, as it expands [panda hearts](https://www.foodpanda.com/newsroom/foodpanda-reaffirms-commitment-to-enhance-delivery-partners-work-experience-with-panda-hearts/) — the company’s flagship programme focused on the safety, well-being, personal growth, community, and care of its delivery partners. Launched last year, [panda hearts](https://www.foodpanda.com/newsroom/foodpanda-reaffirms-commitment-to-enhance-delivery-partners-work-experience-with-panda-hearts/) is foodpanda’s long-term commitment to supporting delivery partners beyond the road. Safety is a central pillar of the programme, which combines education, equipment, technology, and well-being initiatives to ensure safer journeys for delivery partners. "Our sustained initiatives over the past two years have pushed a significant overall reduction in accident rates. This success is a testament to our long-term commitment to creating a safer environment for all our delivery partners on the road," said Anson Chin, Senior Director of Logistics at foodpanda. Expanding Safety Efforts Across Asia foodpanda has implemented multi-layered, locally tailored initiatives to promote safe riding across its 10 markets. Key efforts include: Training and education: Safety workshops and traffic rule refreshers in Bangladesh, Cambodia, and Pakistan; safety syllabus and nationwide talks in Malaysia; and Rider Safety Month in Singapore which increased delivery partner satisfaction from 46.4% to 51.7%. Protective gear: Safety kits and reflective decals in Singapore, Pakistan, and Taiwan, supporting a 99.99% delivery safety rate in Taiwan. Insurance coverage: Free and 24-hour accident insurance for delivery partners in Cambodia, Pakistan, and Laos. Collaborations: Joint safety initiatives with government agencies and traffic authorities in Cambodia, Hong Kong SAR, Pakistan, and Singapore. Building a Lasting Culture of Safety "Safety is not just a checklist — it’s a culture of care that starts before a ride begins and continues after it ends," Anson added. "Through panda hearts, we’re strengthening that culture across every part of a delivery partner’s journey." Across APAC, delivery partners said the safety refresher sessions led by traffic police and transport authorities helped them clarify road-safety questions and ride with confidence. In Taiwan, delivery partners reported feeling safer after defensive-riding and wet-weather training as well as in-app reminders, contributing to a 99.99% delivery safety rate, while the majority of delivery riders rated the new co-branded helmets positively. In the coming months, foodpanda will continue to drum up the importance of traffic safety through: Localised safety campaigns across urban and suburban areas New in-app fatigue management alerts Broader partnerships with governments and NGOs to promote road safety education About foodpanda APAC foodpanda is a leading on-demand delivery platform in Asia dedicated to bringing consumers a wide range of food, groceries and more, quickly and conveniently. Powered by technology and operational excellence, foodpanda is spearheading the growth of quick-commerce (q-commerce) across the region with its network of retail partners, as well as pandamart cloud stores to provide more on-demand options beyond the millions of food delivery options. foodpanda operates across 10 markets in Asia Pacific – Singapore, Hong Kong SAR, Malaysia, Pakistan, Taiwan, Philippines, Bangladesh, Laos, Cambodia and Myanmar. foodpanda is a subsidiary of Delivery Hero, a global leader of the food delivery industry. For more information, visit[ ](http://www.foodpanda.com/)[www.foodpanda.com](http://www.foodpanda.com/). [Source link ](https://www.prnasia.com/story/archive/4837107_AE37107_0?rand=89749) ``` This content was prepared by our news partner, Cision PR Newswire. 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