For exceptional passenger experience, proven innovation and seamless building system integration
HO CHI MINH CITY, Vietnam, June 30, 2025 /PRNewswire/ — Otis (NYSE: OTIS), the world’s leading elevator and escalator manufacturing, installation and service company, will install advanced technology and connected vertical mobility solutions for The Kross, a premium 39-story mixed-use building in the heart of Ho Chi Minh’s central business district.
Otis to complete installation of 7 SkyRise® and 9 Gen3™ elevator systems in The Kross by 2026 Otis will maintain The Kross’ vertical mobility systems through 2028.
"We are delighted to contribute to this prestigious development that will redefine Ho Chi Minh City’s urban skyline," said Manivannan K., Managing Director of Otis Vietnam and Cambodia. "By equipping the project with Otis’ most advanced high-rise elevator and cutting-edge digital technologies, we are delivering a predictive, proactive, and transparent view of elevator operations, making it easier for our customers to manage, and enhancing their passengers’ experiences."
What Otis systems will be in The Kross, Ho Chi Minh City?
The Gen3 elevator system, launched in Vietnam in 2024, is digitally connected. It enables real-time monitoring, predictive maintenance, and seamless building integration. This enhances efficiency, improves safety, and elevates the customer experience The flexible SkyRise system – available in a range of speeds and rises up to 900m – is the ideal choice for skyscrapers, for example at One Za’abeel and the New Bund Center The Kross will be integrated with Compass® 360 elevator destination management. Compass 360 is an intelligent dispatching technology that groups passengers’ by destinations and will reduce travelling time up to 50% in peak travel periods An EMS PanoramaTM 2.0 elevator management system will allow building owners to monitor, control, report on and manage a full range of operational-critical functions
About Otis
Otis gives people freedom to connect and thrive in a taller, faster, smarter world. The global leader in the manufacture, installation and servicing of elevators and escalators, we move 2.4 billion people a day and maintain approximately 2.4 million customer units worldwide – the industry’s largest Service portfolio. You’ll find us in the world’s most iconic structures, as well as residential and commercial buildings, transportation hubs and everywhere people are on the move. Headquartered in Connecticut, USA, Otis is 72,000 people strong, including 44,000 field professionals, all committed to manufacturing, installing and maintaining products to meet the diverse needs of our customers and passengers in more than 200 countries and territories. To learn more, visit www.otis.com and follow us on LinkedIn, Instagram and Facebook @OtisElevatorCo.
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