FWD Insurance is improving customer experience by introducing online purchasing through ‘dSurance’, a platform by True Corporation. This collaboration allows users to easily choose and securely purchase insurance plans in one convenient location. With an intuitive interface, ‘dSurance’ caters to the digital preferences of modern consumers. Mr. David Koruni?, the CEO for Thailand & Cambodia at FWD Life Insurance Plc., emphasizes the importance of this customer-led approach in enhancing service delivery and accessibility.
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